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Testimonials


Dick Hannah Subaru is proud to present Testimonials from our Customers


2/23/2011
We have been looking for a while at Subaru's but had a hard time finding the right one, we thought we knew what we wanted. We visited Dick Hannah Subaru once before and met a great sales consultant and then went on to look in Portland at another Subaru dealership. I really like the show floor at the Portland location, but came back to Dick Hannah for the Friendly service and great selection. The orginal sales consultant that we worked with was no longer there, but that was ok, we ended up with two great guys who made the experience. Ammar and Sam were a wonderful pair to work with and I can really see that it is the customer that makes their day, not the sale. Thank you to them and Dick Hannah for getting us into the Subaru we didn't even think we wanted, a Tribeca.:)It is a great car!
cyndramirez
Vancouver, WA

2/22/2011
My husband and I went in looking for a Suv with third row seating, we werent happy with the forst two we looked at so Ron drove us around the auto mall getting in and out in the cold and rain checking for third row seats! He did above and beyond what I would expect from a salesman and he made sure we left happy!!!! We will definitely go back to Dick Hannah Subaru and work with Ron in the future!
mjcompton
Portland, OR

2/22/2011
Excellent experience purchasing the new 2011 outback. Mr.Ron Mentek proved to be a very professional salesman ,friendly, helpful and he succeeded in meeting our needs in short period of time.I will strongly recommend him to anyone who wants to buy a Subaru.
marius
Portland, OR

2/21/2011
I recently purchased a Subaru Forester from Dick Hannah. I do not like to play games with dealers attempting to get a reasonable price below MSRP. For me, it does not have to be the absolute best unbeatable price, but I must be very competitive and a no non-sense approach. I had studied the Consumer Reports recommendations on this class of car and looked at pricing recommendations on Cars.com and Edmunds.com so I had an idea what a competitive price should be prior to visiting the dealers.
I attempted to purchase locally from an Oregon dealer. It was difficult to arrive at a fair price and I felt I was being gamed. Next, I purchased the Oregonian Newspaper. Dick Hannah was advertising very competitive prices. I did an internet inquiry requesting bids from multiple dealers including Dick Hannah. Hannah responded promptly and provided the most competitive bids without any prodding or game playing. I emailed several times asking financing questions, options questions etc. Each time, the response was rapid straight forward. I drove several hours north to the dealership and purchased the car without any surprises. I saved over $1000 below my local dealer and at least $500 below the best Portland offer. The cost of the car was just below 24K.
I felt I was treated fairly and honestly. Most important, there were no surprises or games played. I would definitely recommend this dealer to my friends and family.

mdmasterson
Eugene, OR

2/21/2011
My wife & I expected to deal with typical car salesmen when we visited Dick Hannah Subaru but were pleasantly surprised to find they did not fit the stereotype. Not only was Huyen, our salesman, great to work with but so was the rest of the staff. We ended up buying a used car because of their great customer service and the fact that they do a 152 point inspection on all used vehicles, they have a great Customer for Life Loyalty Program and other warranties offered at no charge. Knowing they stand behind all their vehicles, new and used, makes me feel comfortable and confident that I bought a good car. I would definitly recommend this dealership and plan to return whenever I am in need of another vehicle.
hugov
Spokane, WA

2/17/2011
I had a very good experience at Dick Hanna Subaru.

Everyone was friendly, helpful and effieicent.

Sam was especially helpful in explaining the car to me.

They had the car and color I wanted .

They were willing to help me meet my price limits.
Peg Wills
Hillsboro, OR

2/16/2011
My husband and I had a great experience with Brian. We purchased a new 2011 Subaru Outback and we are in love with it. I referred my sister and she bought a new 2011 Forester the following week. I also bought a new 2010 Subaru Impreza Outback Sport the previous year. I have also owned a 2003 Outback. We will be returning to Dick Hannah Subaru in the future years to come because of the great cars and great service.
Helen Verhaeren
Vancouver, WA

2/16/2011
My experience was great. Phong was very helpful in giving details about the car and answering my questions. I am totally happy with my new Subaru! The staff at Dick Hannah was friendly and made the process easy to buy a car. I would definitely recommend it to my friends!
gmclerno
Portland, OR

2/15/2011
This is the third car I've bought from Dick Hannah. Once again, our experience was extremely positive. We contacted Hannah via their internet program, and promptly received a solid and reasonable quote. Since my previous experiences had been so positive, my husband and I decided to pursue their offer. When we arrived at Hannah's, we were greeted and assigned to Ammar Njoum, who walked us through the entire purchasing process. We got the car we wanted at the price we expected. Ammar was friendly, low-key, knowledgeable, and professional. At no time were we subjected to the high-pressure salesmanship or strong-armed tactics that frequently occur with car sales. I highly recommend Dick Hannah, and the internet purchasing program.
dgaylewis
West Linn, OR

2/12/2011
Our experience with the Dick Hannah dealership in Vancouver was superb. We were met in a timely, friendly fashion as soon as we came through the doors, and our salesman, Phong Chau, was outstanding. He was kind, polite, absolutely NO pressure, and honest. We walked away feeling great about the price we paid for our new Outback and were satisfied with all the employees with which we came into contact. Selection of cars was more than sufficient. The showroom impeccable. Just wish it were in Portland!! : )
shanbill
Scappoose, OR

2/23/2011
We have been looking for a while at Subaru's but had a hard time finding the right one, we thought we knew what we wanted. We visited Dick Hannah Subaru once before and met a great sales consultant and then went on to look in Portland at another Subaru dealership. I really like the show floor at the Portland location, but came back to Dick Hannah for the Friendly service and great selection. The orginal sales consultant that we worked with was no longer there, but that was ok, we ended up with two great guys who made the experience. Ammar and Sam were a wonderful pair to work with and I can really see that it is the customer that makes their day, not the sale. Thank you to them and Dick Hannah for getting us into the Subaru we didn't even think we wanted, a Tribeca.:)It is a great car!
cyndramirez
Vancouver, WA

2/22/2011
My husband and I went in looking for a Suv with third row seating, we werent happy with the forst two we looked at so Ron drove us around the auto mall getting in and out in the cold and rain checking for third row seats! He did above and beyond what I would expect from a salesman and he made sure we left happy!!!! We will definitely go back to Dick Hannah Subaru and work with Ron in the future!
mjcompton
Portland, OR

2/22/2011
Excellent experience purchasing the new 2011 outback. Mr.Ron Mentek proved to be a very professional salesman ,friendly, helpful and he succeeded in meeting our needs in short period of time.I will strongly recommend him to anyone who wants to buy a Subaru.
marius
Portland, OR

2/21/2011
I recently purchased a Subaru Forester from Dick Hannah. I do not like to play games with dealers attempting to get a reasonable price below MSRP. For me, it does not have to be the absolute best unbeatable price, but I must be very competitive and a no non-sense approach. I had studied the Consumer Reports recommendations on this class of car and looked at pricing recommendations on Cars.com and Edmunds.com so I had an idea what a competitive price should be prior to visiting the dealers.
I attempted to purchase locally from an Oregon dealer. It was difficult to arrive at a fair price and I felt I was being gamed. Next, I purchased the Oregonian Newspaper. Dick Hannah was advertising very competitive prices. I did an internet inquiry requesting bids from multiple dealers including Dick Hannah. Hannah responded promptly and provided the most competitive bids without any prodding or game playing. I emailed several times asking financing questions, options questions etc. Each time, the response was rapid straight forward. I drove several hours north to the dealership and purchased the car without any surprises. I saved over $1000 below my local dealer and at least $500 below the best Portland offer. The cost of the car was just below 24K.
I felt I was treated fairly and honestly. Most important, there were no surprises or games played. I would definitely recommend this dealer to my friends and family.

mdmasterson
Eugene, OR

2/21/2011
My wife & I expected to deal with typical car salesmen when we visited Dick Hannah Subaru but were pleasantly surprised to find they did not fit the stereotype. Not only was Huyen, our salesman, great to work with but so was the rest of the staff. We ended up buying a used car because of their great customer service and the fact that they do a 152 point inspection on all used vehicles, they have a great Customer for Life Loyalty Program and other warranties offered at no charge. Knowing they stand behind all their vehicles, new and used, makes me feel comfortable and confident that I bought a good car. I would definitly recommend this dealership and plan to return whenever I am in need of another vehicle.
hugov
Spokane, WA

2/17/2011
I had a very good experience at Dick Hanna Subaru.

Everyone was friendly, helpful and effieicent.

Sam was especially helpful in explaining the car to me.

They had the car and color I wanted .

They were willing to help me meet my price limits.
Peg Wills
Hillsboro, OR

2/16/2011
My husband and I had a great experience with Brian. We purchased a new 2011 Subaru Outback and we are in love with it. I referred my sister and she bought a new 2011 Forester the following week. I also bought a new 2010 Subaru Impreza Outback Sport the previous year. I have also owned a 2003 Outback. We will be returning to Dick Hannah Subaru in the future years to come because of the great cars and great service.
Helen Verhaeren
Vancouver, WA

2/16/2011
My experience was great. Phong was very helpful in giving details about the car and answering my questions. I am totally happy with my new Subaru! The staff at Dick Hannah was friendly and made the process easy to buy a car. I would definitely recommend it to my friends!
gmclerno
Portland, OR

2/15/2011
This is the third car I've bought from Dick Hannah. Once again, our experience was extremely positive. We contacted Hannah via their internet program, and promptly received a solid and reasonable quote. Since my previous experiences had been so positive, my husband and I decided to pursue their offer. When we arrived at Hannah's, we were greeted and assigned to Ammar Njoum, who walked us through the entire purchasing process. We got the car we wanted at the price we expected. Ammar was friendly, low-key, knowledgeable, and professional. At no time were we subjected to the high-pressure salesmanship or strong-armed tactics that frequently occur with car sales. I highly recommend Dick Hannah, and the internet purchasing program.
dgaylewis
West Linn, OR

2/12/2011
Our experience with the Dick Hannah dealership in Vancouver was superb. We were met in a timely, friendly fashion as soon as we came through the doors, and our salesman, Phong Chau, was outstanding. He was kind, polite, absolutely NO pressure, and honest. We walked away feeling great about the price we paid for our new Outback and were satisfied with all the employees with which we came into contact. Selection of cars was more than sufficient. The showroom impeccable. Just wish it were in Portland!! : )
shanbill
Scappoose, OR

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